Tethered IT has been supporting businesses since 1998 providing expert IT support - via service level agreements (SLA's) and ad hoc support - to small/medium size businesses.



Competent in all Microsoft-based solutions, yet flexible enough to offer IT solutions outside our core competencies, Tethered IT is always striving to match overall business needs and challenges with the most appropriate and cost effective IT solutions.

Tethered IT is seamlessly able to break down the complexities surrounding IT into bite-size chunks, so that corporate decision-makers are easily able to make important business decisions.

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We strive to exceed our clients' expectations. Whether onsite or via remote access, our team of professionals will continue to trouble-shoot and problem-solve until all issues are resolved. Our online logging application effectively allows us to record, monitor, track and follow-up on all client issues in real time.

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We are passionate about what we do and place significant value on our working relationships formed with each and every client. The team is honest and trustworthy - trust being a factor of character and worthiness being a factor of skill.

About

Our managed or outsourced IT services represent a new business model that focuses on proactively monitoring and optimizing your IT infrastructure (PCs, servers, network, etc.) for a fixed monthly fee.

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​Unlike some IT support firms, a true managed services provider does not just send a technician once a month to empty your temporary files and defragment disks. 



An IT managed services provider needs to be a lot more proactive than that to ensure the high availability of your IT environment

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At Tethered IT our approach is twofold. We proactively manage your systems by using top-notch IT tools to monitor your servers and various network components, and we also put in place efficient processes to quickly solve potential problems that may arise.

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Your best interest is our best interest

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Our business model is your best guarantee. Why? Because we charge you a fixed monthly fee. It is therefore in our best mutual interest that you don’t experience any problems or as few as possible.

We therefore make every effort to keep your IT environment up and running smoothly by taking necessary corrective actions before eventual problems arise. As a result, your IT infrastructure is fully optimized at all times, offering you substantial benefits

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Benefits of IT managed services

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Medium-sized organizations can hardly function without IT today. In fact, IT is often the source of their competitive advantage. But efficient IT management poses a real challenge: not enough time, not enough money, a shortage of qualified personnel, excessive complexity, etc.

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The solution? IT managed services. Why? Simply because they offer tremendous benefits:

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You spend less time managing IT and more time managing your growth:
 

  - You can finally focus on more strategic tasks

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  - You can free your staff from technical constraints
 

  - Your network performance no longer hinders your productivity
 

  - You benefit from significantly higher availability and security
 

  - It gives you peace of mind with 24/7 support services

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You get significant cost savings:

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  - You lower indirect costs (lower productivity etc.)
 

  - You work with a predictable budget
 

  - You receive equal if not better service for a fraction of the cost
 

  - You use high-end technology tools

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You lower your risks:

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  - Reduce the risk of service interruption
 

  - You can count on fast and reliable backup solutions
 

  - You integrate industry best practices
 

  - You can tap into the expertise of highly skilled professionals